Terms and Conditions – ORNAMARA

Last updated: 24.09.2025

Welcome to ORNAMARA. By accessing or using our website www.ornamara.com and placing orders, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully. If you do not agree, you should not use our Site or purchase our products.

1. Company Information

• Company name: Ornamara
• Registered address: Chemin de la Naz 42, 1052 Le Mont sur Lausanne, CH
• Email: ornamarajewelry@gmail.com

2. Use of the Site

By using our Site, you agree to:

• Use the Site for lawful purposes only.
• Provide accurate and complete information when creating an account or placing orders.
• Not attempt to disrupt, interfere with, or hack our Site.

We reserve the right to suspend or terminate access for users who violate these Terms.

3. Products and Orders

• ORNAMARA sells jewelry, inspired by maximalist and vintage styles. Product descriptions are provided for guidance, but actual products may slightly differ.
• Orders are confirmed only after payment authorization.
• We reserve the right to cancel any order due to fraud suspicion, stock unavailability, or other legitimate reasons.

4. Pricing and Payment

• Prices are in CHF and EUR and include applicable taxes unless stated otherwise.
• Shipping fees are additional and calculated at checkout.
• Payment is accepted via the methods offered on our Site (credit card, PayPal, etc.). Payment processing is handled securely by third-party providers.

5. Shipping and Delivery

• We ship within Switzerland and Europe.
• Delivery times are estimated and may vary depending on the carrier or customs.
• ORNAMARA is not liable for delays caused by carriers, customs, or force majeure events.
• Risk of loss passes to the customer upon delivery to the carrier.

6. Returns, Exchanges, and Refunds

• You have the right to cancel your order and return products within 14 days of receipt, in accordance with applicable EU and Swiss law, provided the items are unused and in original packaging.
• Some items (e.g., pierced earrings) cannot be returned for hygiene reasons.
• Return shipping costs are generally borne by the customer, unless the return is due to defective products or our error.
• Refunds will be processed within 10 business days after receipt of the returned item.

7. Intellectual Property

• All content on the Site, including text, images, logos, and product designs, is the property of ORNAMARA or its licensors.
• Any reproduction, distribution, or use without prior written permission is strictly prohibited.

8. Privacy

Our handling of personal data is described in our Privacy Policy, which is incorporated by reference into these Terms.

9. Limitation of Liability

• ORNAMARA strives to provide accurate product information and a secure shopping experience.
• We are not responsible for indirect or consequential damages arising from the use of the Site or purchase of products.
• Liability is limited to the purchase price of the product in question.

10. Governing Law and Jurisdiction

• These Terms are governed by Swiss law.
• Any dispute shall first be attempted to be resolved amicably. If unresolved, disputes fall under the jurisdiction of the courts of the ORNAMARA headquarters.

11. Modifications

• ORNAMARA may update these Terms at any time. Changes will be posted on the Site with the “Last updated” date.
• Continued use of the Site constitutes acceptance of the updated Terms.

12. Contact Information

For questions regarding these Terms, orders, or products:

ORNAMARA
ornamarajewelry@gmail.com